Terms and conditions

1. Identity of the site owner

ServiPlusUltra Solutions S.L. (CIF B-26892760), with registered office at Carrer d'Aribau 168, 1º 1ª, 08036 Barcelona, España. "Sin Bozal" is the trading name. Contact email: info@sin-bozal.com.

Note: the site currently works as a catalogue. You can browse products and prices, but we are not taking orders or charging anything yet.

2. Products and prices

All prices include VAT. Delivery costs are shown before you complete your order.

Images are for illustration. If what arrives is significantly different from what was shown, you can send it back at no cost.

We reserve the right to change prices without notice. The price that applies is the one in force when you place the order.

3. The ordering process

When you confirm your order you will get an email with the order number. The purchase is only firm once Stripe confirms the payment. If the payment fails, the order is cancelled automatically.

4. Availability and stock

If an item sells out after you order it we will tell you straight away and give you the choice: wait for it to be restocked, swap it for an equivalent, or take a full refund.

5. Right of withdrawal

You have 14 calendar days (Sin Bozal extends this to 30 days) to withdraw without giving a reason. Excluded: opened supplements, personalised products and used intimate hygiene products. More details at /en/returns.

6. Warranty

Legal warranty of 3 years against manufacturing defects, the period set by Spain's Ley 7/2021.

7. Liability

Sin Bozal is not liable for the improper use of PPP products. Legal responsibility for the animal always lies with the owner, under Spain's RD 287/2002.

8. Intellectual property

All content (text, images, logos, code) belongs to Sin Bozal or to its licensors. Reproducing it without permission is prohibited.

9. Governing law and jurisdiction

Spanish law applies. Any dispute will be submitted to the courts of the consumer's place of residence (LGDCU).